SHIPPING & DELIVERY POLICY

Last updated: October 1, 2026

Every work of art requires a different level of handling.

At Seth B. Minkin Fine Art, we select shipping and delivery methods according to the size, value, framing, destination and physical characteristics of each work. Depending on your purchase, your artwork may be shipped by parcel carrier, specialty art shipper, freight carrier, local delivery service or white-glove delivery.

ORDER PROCESSING

Processing times vary according to the type of artwork purchased.

Signature Originals

Because each Signature Original is a unique work of art, packing, shipping and delivery are arranged individually.

Packing, shipping and delivery are not included in the listed purchase price of Signature Originals and, when required, are quoted and billed separately.

After your purchase, we will contact you within one business day to confirm your delivery information and discuss the appropriate method of transport. We will then provide a quote for any professional packing, crating, shipping, specialty transport or delivery required. These charges must be paid separately before the artwork is released for shipment or delivery.

If you would like to know the anticipated packing and delivery cost before purchasing an original, please contact us with the artwork you are considering and its intended destination. We will be happy to provide an estimate in advance.

Original artwork may also require time for inspection, finishing, packing, crating or coordination with a specialty art shipper before leaving the studio.

Limited Edition Prints

Limited Edition Prints are individually produced rather than maintained as mass-produced inventory.

Production time may therefore be required before your order ships.

Framed Giclée on Canvas

Framed Giclée on Canvas works are produced to order and may require printing, stretching, framing, finishing, inspection and packing before shipment.

Production times vary according to the size and specifications of the work ordered.

Commissions

Delivery timing and costs for commissioned artwork will be established as part of the commission process and may be governed by a separate proposal or commission agreement.

PRODUCTION AND DELIVERY ESTIMATES

Any production, shipping or delivery timeframe provided on our website or in correspondence is an estimate unless we expressly guarantee a date in writing.

Fine-art production and delivery can involve multiple specialized artisans, framers, printers, packers and carriers. Occasionally, circumstances outside our reasonable control can affect a projected schedule.

If we become aware of a material delay affecting your order, we will make reasonable efforts to keep you informed.

SHIPPING CHARGES

Shipping and delivery charges depend on the artwork, destination and delivery method.

Where shipping is included in the purchase price, this will be stated on the product page or during checkout.

Where shipping or delivery is charged separately, the applicable amount may be displayed at checkout or quoted separately.

For Signature Originals, packing, shipping and delivery are not included in the listed purchase price. Any required packing and delivery services will be quoted and billed separately before the artwork is shipped or delivered.

Large, unusually sized, high-value, fragile or specially framed works may require custom packing, crating, freight, specialty art transport or white-glove delivery. Additional charges may apply.

LOCAL AND WHITE-GLOVE DELIVERY

For certain original artworks and larger pieces, local or white-glove delivery may be available or recommended.

Availability and cost depend on the destination, artwork, access requirements and services requested.

Unless specifically included in your order, delivery does not include installation or hanging.

If installation is requested, availability and any additional charges will be discussed separately.

DELIVERY ACCESS

For oversized artwork, the purchaser is responsible for confirming that the work can reasonably be delivered to its intended location.

Please consider doorways, hallways, stairways, elevators, loading areas, building restrictions and other access conditions before ordering a large work.

If you are uncertain whether a piece will fit, please contact us before purchasing. We are happy to help evaluate dimensions and delivery considerations.

Additional charges resulting from inaccurate access information, failed delivery attempts, storage, redelivery, special equipment or unusual site conditions may be the responsibility of the purchaser.

SHIPPING ADDRESSES

Please carefully review your shipping address when placing an order.

If you notice an error, contact us immediately at seth@sethbminkin.com.

Once an artwork has entered production or been transferred to a carrier, we may not be able to change the delivery address.

Additional charges resulting from an incorrect or incomplete address may be the purchaser’s responsibility.

TRACKING

When tracking information is available, it will generally be provided after the artwork has shipped.

Specialty art transport, freight, local delivery and white-glove services may use scheduled delivery arrangements rather than conventional parcel tracking.

DELIVERY APPOINTMENTS

Certain shipments may require an appointment or signature at delivery.

Please make appropriate arrangements to receive the artwork when required.

For large or high-value works, we may require an adult signature or scheduled delivery rather than permitting the carrier to leave the artwork unattended.

DAMAGED SHIPMENTS

Please inspect your shipment promptly upon arrival.

If the exterior packaging appears damaged, photograph it before opening the package whenever reasonably possible.

If the artwork is damaged, please photograph:

• The exterior packaging
• The shipping label
• The interior packaging
• The artwork as it appeared when unpacked
• Close-up images of the damage

Please retain the artwork and all packaging while we investigate the issue.

Contact us at seth@sethbminkin.com as soon as possible. Our Returns & Refunds Policy provides additional information regarding damaged, defective or incorrectly fulfilled items.

LOST SHIPMENTS

If tracking indicates that a shipment has been delivered but you have not received it, or if a shipment appears to have been lost in transit, please contact us promptly.

We will work with the applicable carrier or shipping provider to investigate.

Carrier investigations and insurance claims may require time to complete, and we appreciate your cooperation with any documentation reasonably required to resolve the matter.

INTERNATIONAL SHIPPING

International shipping may be available for certain artwork.

International customers may be responsible for customs duties, import taxes, brokerage fees, VAT or other charges imposed by the destination country unless we expressly state otherwise.

These charges are not controlled by Seth B. Minkin Fine Art and may not be included in the purchase or shipping price.

International delivery times may also be affected by customs processing and other destination-specific requirements.

Please contact us before purchasing if you have questions about international delivery of a particular work.

UNCLAIMED OR REFUSED DELIVERIES

If a shipment is refused, unclaimed or returned because delivery could not be completed for reasons unrelated to damage or an error by Seth B. Minkin Fine Art, additional shipping, storage, handling or redelivery charges may apply.

Because many of our works are original, limited-edition or made to order, refusal of delivery does not constitute cancellation of the purchase.

QUESTIONS ABOUT DELIVERY

If you are considering a Signature Original or another large work, have unusual delivery requirements, or would like to know the anticipated cost of delivery before purchasing, please contact us.

We are happy to discuss the appropriate delivery method and provide an estimate based on the artwork and destination.

Seth B. Minkin Fine Art
Seth B Minkin LLC
840 Summer Street
Boston, Massachusetts 02127
United States

seth@sethbminkin.com